We may update this Privacy Policy periodically. If significant changes occur, we will notify you through our Services or other communication methods. Continued use of Mia after updates constitutes acceptance of the revised Privacy Policy.

Last Updated: April 23, 2025.

Privacy Policy

8. Children’s Privacy

If you have any questions about this Privacy Policy, or if you need clarification before using Mia, please contact us: Email: contact@heymia.ai

7. International Data Transfers

Depending on your location, you may have certain rights regarding your personal data: • Access: Request access to the personal data we hold about you. • Correction: Request correction of inaccurate or incomplete data. • Deletion: Request deletion of your personal data (subject to legal and operational exceptions). • Opt-Out: Opt out of data collection, cookies, or targeted advertising. • Portability: Request a copy of your data in a structured format. To exercise these rights, contact us at contact@heymia.ai

• Device and Usage Data: We may collect information such as your device type, operating system, app version, and IP address. • Cookies and Tracking Technologies: Our website may use cookies to enhance user experience and analyze website traffic.

• Account Information: When you create an account, we may collect your name, email address, username, and payment details if you subscribe to a paid plan. • Messages and Conversations: Mia processes your conversations to generate responses. These interactions can be deleted in any moment from our data base if the user decides to delete their account. • Support Requests: If you contact us for support, we may collect information necessary to assist you.

Mia is not intended for individuals under 18 years of age (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal data from children.

We use your information to: • Provide, personalize, and improve Mia’s interactions. • Manage subscriptions, process payments, and provide customer support. • Analyze usage patterns to enhance user experience and AI performance. • Ensure compliance with legal obligations and security requirements.

10. Contact Us

2.1. Information You Provide Directly

Welcome to Mia, an AI-driven emotional support and companionship application. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use Mia’s services, including our mobile application and website (collectively, the "Services"). By accessing or using our Services, you consent to the practices described in this Privacy Policy.

3. How We Use Your Information

We collect different types of information to improve our Services and provide a personalized experience:

2.2. Information Collected Automatically

3.1. App Tracking Transparency (ATT)

6. Your Rights and Choices

9. Changes to This Privacy Policy

We do not sell your personal data. However, we may share information under the following circumstances: • Service Providers: We may engage third-party vendors to help with hosting, payment processing, analytics, and customer support. • Legal Compliance: If required by law, we may disclose information to comply with legal obligations or protect against fraud and security threats. • Business Transfers: If Mia is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

5. Data Retention and Security

• Conversations are stored to enhance your experience and are fully under your control — you can delete them at any time. 
• We use standard security measures to protect your data from unauthorized access or misuse.

By using Mia, you acknowledge and agree that your personal data will be processed in the United States, which may not provide the same level of data protection as your home country. You further consent to such data transfers in accordance with this Privacy Policy. We strive to comply with applicable data protection laws to the best of our ability. However, by using our Services, you acknowledge that we do not guarantee full compliance with all regulatory frameworks in every jurisdiction. If you do not agree with our data practices, you should discontinue use of our Services.

2. Information We Collect

We may share data with trusted service providers to:​ • Diagnose bugs and performance issues. • Analyze user behavior to optimize app features. • Facilitate targeted outreach on social media platforms by creating lookalike audiences.​ You may revoke this consent at any time via your device settings under “Privacy > Tracking.”

1. Introduction

4. Data Sharing and Disclosure